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Business Acquisition & Conversion

From enquiry to engagement.

Overview

New enquiries, leads converted, proposals won and lost, quotations accepted and engagements started, month by month.

Business Acquisition & Conversion in the CPD Training module.

When to use business acquisition & conversion

  • You judge how well enquiries convert.

Step by step

In the CPD Training module open Reports in the green navigation bar, then choose Business Acquisition & Conversion under Marketing Reports.
Screenshot for this step has not been captured yet — run npm run docs:flow.

What you see on the screen

  • The screen says: “New enquiries, leads converted, proposals won and lost, quotations accepted and engagements started - month by month. Amounts in USD.”
  • Columns: MONTH, NEW ENQUIRIES (LEADS), LEADS CONVERTED, LEAD CONVERSION %, PROPOSALS GENERATED, PROPOSALS ACCEPTED, PROPOSALS DECLINED, WIN RATE %, QUOTATIONS ACCEPTED, ENGAGEMENTS STARTED.
  • Actions on the screen: Standard, Spreadsheet, CSV, All clients.

Permissions

These permission keys control access (granted to roles in Administration → Roles & Permissions):

  • cpd.reports.read
  • hospitality.report.read