Tickets
Support tickets raised against projects.
Overview
The Tickets report lists and summarises tickets linked to your projects.
When to use tickets
- You deliver support alongside projects.
Step by step
In the Projects module open Reporting in the green navigation bar, then choose Tickets under People & Time.
Screenshot for this step has not been captured yet — run npm run docs:flow.
Screenshot for this step has not been captured yet — run npm run docs:flow.
Permissions
These permission keys control access (granted to roles in Administration → Roles & Permissions):
- projects.tickets.create
- projects.tickets.read
- projects.tickets.update