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Email Logs

Every email the system sent.

Overview

The log shows what was sent, to whom and whether it was delivered, so you can answer “did the customer get it?”.

When to use email logs

  • A customer says they did not receive something.

Step by step

In the Administration module open Communications in the green navigation bar, then choose Email Logs under Email.
Screenshot for this step has not been captured yet — run npm run docs:flow.

Permissions

These permission keys control access (granted to roles in Administration → Roles & Permissions):

  • email.log.read