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Maintenance

Repairs and faults in rooms and areas.

Overview

A maintenance request records a fault and its progress. A request can take a room out of service so it cannot be booked until the repair is done.

Maintenance in the Hospitality module.

When to use maintenance

  • A room has a fault.

Step by step

In the Hospitality module open Housekeeping in the green navigation bar, then choose Maintenance under Operations.
Screenshot for this step has not been captured yet — run npm run docs:flow.

What you see on the screen

  • The screen says: “Repairs and faults — can take a room out of service until resolved”
  • Columns: REF, WHERE, ISSUE, CATEGORY, PRIORITY, STATUS, BLOCKS ROOM.
  • Actions on the screen: Report Fault.

Permissions

These permission keys control access (granted to roles in Administration → Roles & Permissions):

  • hospitality.housekeeping.manage
  • hospitality.housekeeping.read
  • hospitality.housekeeping.work