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VIP Guests

Guests who get special attention.

This is the same screen as its main page; it is listed under Guests as well so it is easy to find.

Overview

The VIP list shows guests with a VIP level set, so the desk and housekeeping can prepare for their arrival.

VIP Guests in the Hospitality module.

When to use vip guests

  • You prepare for important arrivals.

Step by step

In the Hospitality module open Guests in the green navigation bar, then choose VIP Guests under Guest CRM.
Screenshot for this step has not been captured yet — run npm run docs:flow.

What you see on the screen

  • The screen says: “Profiles, preferences, VIP status and stay history”
  • Actions on the screen: New Guest, All guests, VIP, Blacklisted.

Permissions

These permission keys control access (granted to roles in Administration → Roles & Permissions):

  • hospitality.guest.manage
  • hospitality.guest.read