In-house Guests
Everyone currently staying.
This is the same screen as its main page; it is listed under Front Desk as well so it is easy to find.
Overview
The in-house view lists guests who are checked in, with their room and stay dates. It is also the list the POS terminal uses when you charge a sale to a guest’s room.
When to use in-house guests
- You need to find a guest’s room or folio.
Step by step
In the Hospitality module open Front Desk in the green navigation bar, then choose In-house Guests under Stays.
Screenshot for this step has not been captured yet — run npm run docs:flow.
Screenshot for this step has not been captured yet — run npm run docs:flow.
What you see on the screen
- The screen says: “Bookings, arrivals and in-house stays”
- Columns: RESERVATION, GUEST, STAY, ROOM, SOURCE, ESTIMATE, STATUS.
- Actions on the screen: Walk-in, New Reservation, All bookings, Arrivals today, Departures today, In-house.
- Form fields: FIND EXISTING GUEST, GUEST NAME (required), PHONE, EMAIL, ARRIVAL (required), DEPARTURE (required), ROOM TYPE (required), ROOM (required), ADULTS (required), CHILDREN, SOURCE, GROUP / COMPANY, PROMO CODE, RATE PLAN, MEAL PLAN, RATE / NIGHT, DISCOUNT %, DEPOSIT REQUIRED, SPECIAL REQUESTS (SHOWN TO GUEST), INTERNAL NOTES.
Permissions
These permission keys control access (granted to roles in Administration → Roles & Permissions):
- hospitality.guest.manage
- hospitality.guest.read
- hospitality.reservation.cancel
- hospitality.reservation.checkin
- hospitality.reservation.create
- hospitality.reservation.read
- hospitality.reservation.update