Walk-in Check-in
Book and check in a guest who is standing at the desk.
Overview
Walk-in check-in opens the reservation form already set for an arrival today, so you can pick a room that is free and ready, take the guest’s details and check them in in one go.
When to use walk-in check-in
- A guest arrives without a booking.
Step by step
In the Hospitality module open Front Desk in the green navigation bar, then choose Walk-in Check-in under Stays.
Screenshot for this step has not been captured yet — run npm run docs:flow.
Screenshot for this step has not been captured yet — run npm run docs:flow.
What you see on the screen
- The screen says: “Same-day booking — assigns a room and opens the folio immediately”
- The screen says: “Type 2+ letters of a name, phone or ID — or just fill the details below for a new guest.”
- Actions on the screen: Discard, Check In Now.
Permissions
These permission keys control access (granted to roles in Administration → Roles & Permissions):
- hospitality.reservation.cancel
- hospitality.reservation.checkin
- hospitality.reservation.create
- hospitality.reservation.read
- hospitality.reservation.update