Technicians
The people who do maintenance work, with skills, rates and certifications.
Overview
Technicians have skills, certifications, working hours and cost rates. The scheduling board uses them to check capacity and skill, and the technician app shows each person their own work.
When to use technicians
- You assign work to named people.
Step by step
Permissions
These permission keys control access (granted to roles in Administration → Roles & Permissions):
- assets.workforce.manage
Automation
- Changes on this screen are written to the asset audit trail and the asset timeline.