Contractors
External service providers, with insurance and a reliability score.
Overview
Contractors can be assigned to work orders. Their insurance expiry feeds the compliance calendar, and a vendor reliability score is computed from their real work orders: response, repair time, first-time fix, SLA compliance and quality.
When to use contractors
- Some work is outsourced.
Step by step
Permissions
These permission keys control access (granted to roles in Administration → Roles & Permissions):
- assets.workforce.manage
Automation
- Changes on this screen are written to the asset audit trail and the asset timeline.