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Technician App

A phone-sized app for technicians: my work, scan, timers and offline sync.

Overview

The Technician App opens on a phone at /asset-field. My Work lists assigned jobs and team jobs; a running timer shows on top. A scan of a QR code, number, barcode, RFID or NFC opens the asset with its open work, history, warranty and next PM. Everything works offline from a downloaded bundle, and changes sync later in order through the real services, so permit and approval rules still apply. A change that conflicts with the server is flagged instead of overwriting it.

Technician App in the Fixed Assets module.

When to use technician app

  • Technicians work in the field or without reliable signal.

Prerequisites

  • A technician linked to a user with the assets.mobile.use permission

Step by step

In Assets, open Maintenance → Workforce → Technician App, or open /asset-field on the phone.

Limits

  • Offline photo upload is not queued.
  • It is a phone-sized web page, not a native app.

Permissions

These permission keys control access (granted to roles in Administration → Roles & Permissions):

  • assets.mobile.use

Automation

  • Changes on this screen are written to the asset audit trail and the asset timeline.